When you hire local roofers for a roof installation, you’re trusting them to leave you with a durable and efficient roof. Sometimes this can go wrong and you’re left with a poorly installed roofing system. Follow these tips to get yourself out of the jam.
The first option to try is to use the workmanship warranty you signed when you had the roofing installed. There is a window of time within which this needs to be done, or else the warranty is void. Don’t sit on problems caused by bad installation. Address it as soon as possible.
You can also file a complaint if the roofer denies the workmanship warranty. Many states require roofers to be licensed, and you can file a complaint with the state licensing board. This will get a third party involved to make sure the contract is followed through by the contractor.
You can also file a complaint with the Better Business Bureau (BBB). These complaints are resolved within 30 days. The goal of this process is to use the BBB to find a solution to the problem, but they do not have the legal authority to force a contractor to follow through on a warranty. Instead, the negative strike will serve as a warning to future potential business.
For more information, check out the video above.